Appointment Inquiry
If you’re looking to schedule a transport with us, fill out this request form. Please include any relevant information regarding steps at the residence, whether or not the patient has their own wheelchair, or any specifics that might help us. Once submitted, someone will reach out to you to discuss your request.
Please note: Submitting this form does not guarantee your appointment is scheduled. Someone from our office will reach out to discuss and confirm booking from there.
Philips Cancellation Policy
Philips Ambulance Service is committed to providing exceptional service for all of our customers. When we book appointments, we must reserve the appropriate staff and resources necessary. As such, cancellations may be eligible for a full or partial refund.
If you need to cancel your appointment, please contact us as soon as possible. Please review our refund policy below.
Refund Policy
For cancellation requests prior to 24 hours of the appointment date/time, customers are eligible for a 100% refund. (For payments made by credit card, refunds are subject to a 10% processing fee.)
For cancellation requests within 24 hours of the appointment date/time, customers are eligible for a 50% refund.
For cancellation requests made within 1 hour of the appointment date/time, customers are eligible for a 25% refund.
Refunds will be processed to the original form of payment. Alternatively, customers may apply this refund as a credit towards a future appointment.
“Absolutely wonderful people and service! Jason and Junn were on time, empathetic, very professional and it was obvious they really cared. I would definitely use this service again and would recommend it to others!”
“The ambulatory team were the most compassionate and gentle people I have ever come in contact with! They handled my grandmother with the greatest of care and concern. The true essence of humanity is personified with these wonderful first responders. I highly recommend this company. You will NOT be disappointed.”